NRFtech 2010: IT Leadership Summit is the retail industry's most influential event for senior level IT executives. An invitation-only event, NRFtech: IT Leadership Summit is the NRF DECISIONMAKER forum for the retail industry's top IT executives. Held at the Ritz-Carlton Half Moon Bay, a short distance from downtown San Francisco, the Summit promotes peer discussion and knowledge sharing around strategic advances in retail IT.
Richard Crone will speak on "Using Mobile Payments to Increase the Base of Contactable Customers."
The annual Insurance Collection Executives conference will be held on October 25-27, 2010 at the: Renaissance Seattle Hotel 515 Madison St. Seattle Wa, 98104 (206) 583-0300
Richard Crone will discuss the latest developments and provide a preview of future trends in the arena of alternative payment strategies.
Recent Conferences featuring Crone Consulting
June 22 - 23, 2010 New York, NY
The New York Helmsley Hotel
As the financial services industry continues to recover from huge setbacks of 2008 and 2009, lead generation, customer acquisition and customer satisfaction are huge priorities. VPs, Marketing Directors and CMOs must create innovative customer engagement strategies that spend every dollar wisely. By embracing the most popular tools available, the industry has also been embracing the best of what social media culture has to offer in order to engage customers and foster loyalty and retention. This conference highlights next generation marketing initiatives that go beyond trend, and offer true ROI. Wednesday, June 23, 20103:15 pm Integrating Opt-in Mobile Marketing with Payments Mobile phones are present in every other channel experience and by 2012 its predicted that 40%-50% of all sales will be cross-channel enabled, setting the stage for integrating payments with opt-in mobile marketing. This comprehensive and highly interactive session will review the key drivers behind mobile marketing and strategies for financial institutions, merchants and processors. It will explore how to provide value-added mobile marketing services before, during and after the physical point of sale transaction. Opt-in mobile marketing, offers, advertising, merchant funded rewards and the like are projected to grow fourfold in the next three years, valued by some at more than $12 billion. This session will describe the business models, strategies and tactics for payment stakeholders entering this emerging business. Richard K. Crone CEO and Founder Crone Consulting LLC
The Underbanked Financial Services Forum remains the single best opportunity to learn and interact with the industry's best and most innovative practitioners, while giving you the tools and connections you need to build a successful program.
Thursday, June 10, 2010
3:45 PM - 4:30 PM
PAYMENTS TRACK: FINANCIAL ALERTS AND THE UNDERBANKED: BEYOND THE BALANCE ALERT
Many financial services providers in the US are experimenting with customer financial alerts. This session will focus on identifying the most promising innovations using mobile and other communication channels as a financial tool and as a means to profitably serve the needs of the underbanked.
Friday, June 11, 2010
7:30 AM - 8:30 AM
ROUNDTABLE CAFE
Join us for breakfast and explore the underbanked topic of your choice in a roundtable discussion with industry leaders, analysts, and experts.
Roundtable Topics:
·Designing Products for Humans: Behavioral Economics in Product Development
·The Role of Depositories in the Future of Financial Services
·After the Fall: The Future of Savings
·Consumer Lending and "Impaired" Credit: Strategies for a New Category of Borrowers
·Financial Capability: Financial Education for the Future
·Financial Services in the Retail Channel
·Prepaid in 2015: Predicting Product Features and the Industry Landscape
·Small Dollar Lending: Fostering Responsible Innovation
·The Underbanked and Mobile Financial Services
·Prepaid Regulation: Balancing Consumer Protection and Product Innovation
This Emerging Issues Forum, sponsored by the Federal Reserve Boards Division of Consumer and Community Affairs, will be held on February 23, 2010, from 8:30 am 5:00 pm EST at the Federal Reserve Boards Martin Building in Washington, DC.
The Forum will bring together banking and industry leaders, vendors of mobile financial services, researchers and consultants, payment services firms, consumer advocates, and regulators to discuss new opportunities for consumers, as well as new challenges, presented by emerging mobile technologies. A lively discussion will wrap up the day, as we listen to different perspectives on balancing innovation with consumer protections.
Mobile Financial Services Congress 2009
Wednesday 2 and Thursday 3 December 2009, Miami, Florida
Critical insights to overcome technical challenges and winning strategies for fully exploiting the mobile channel
Richard's sessions include: Critical trends in technology that will determine the success of your mobile banking offering
Examining how mobile banking and mobile payments will propel opt in mobile marketing
Creating effective marketing campaigns for the mobile channel
THE BIG PICTURE Keynote: From trials and pilots to full-scale commercialization
Where the opportunity is
What the various components of commerce mobile or web might be
The evolution of mobile commerce
, CEO, Crone Consulting
IMPLICATIONS FOR TELECOM OPERATORS
The role and value of telecom operators in an m-Commerce environment
How operators are carving out their niche in the m-Commerce space
Is the rich-client model outdated?
Creating mutually beneficial partnerships between carriers and developers, retailers and financial institutions
Who really owns the customer?
The effects of account billing on the status quo
Establishing a rules-based approach when working with operators
, CEO, Crone Consulting
The Mobile Payments and the Mobile Self-Service Imperative, Richard Crone
Sunday, October 18
Mobile phones are present in every other channel experience and by 2012 it is predicted that 40%-50% of all sales will be cross-channel enabled setting the stage for mobile self-service, mobile payments and mobile marketing. Studies show that 75% or more of calls today to card issuers, banks and other billers originate on mobile devices, but most companies are not leveraging all touchpoints and channels available on cell phones. This session will review how to harness the cost reduction power of all five mobile channels including voice, text, mobile browsers, downloadable applications and Near Field Communications (NFC) for contactless payments. Companies can use mobile payments and self-service to reduce costs by empowering customers, increasing loyalty and improving the customer satisfaction. But the end game is in mobile payments and the one who enrolls is the one who controls; and companies need to begin now to register customers for mobile self-service functionality to be in a pole position for mobile payments. This comprehensive and highly interactive session will review the three waves of mobile commerce so you can successfully ride each by defining your strategy for cellular self-service, wireless payments and interactive mobile marketing.
Oracle Open World October 11 - 15, 2009
E-Billing: Learn How Companies Are Driving to a More Cost-Effective Channel
Oracles new e-billing product has many advanced self-service features that strengthen customer relationships and lower operational costs by giving customers insight into usage patterns and costs and links seamlessly into your back-office systems. This session covers how e-billing dramatically reduces costs by deflecting calls, reducing printing and postage costs, and reducing days sales outstanding through online payment options. Retain high-value business customers by providing access to advanced analytics and customer enrichment to create a dynamic personalized experience that drives up customer loyalty. Dive into proven best practices that will grow your online adoption and have your customers favoring your most cost-efficient channels.
Richard K. Crone Crone Consulting, LLC
the next wave in payments®
San Diego Convention Center, San Diego October 6 - 9, 2009 Mobile Business Track Transportation - Public and Corporate Fleets
Time: Oct. 07, 2009 from 3:30 PM to 5:00 PM Location: Room 29C
Transportation has long used electronic versions of maps for route planning to improve efficiency. Wireless has enhanced this functionality with real-time weather, traffic and other information updates. Public bus systems have wireless access to schedules, commuters can access traffic reports, fleet managers can adjust routes as needed. This session will focus on strategies and case studies that address wireless improvements in efficiencies in fleet managers, logistical routing, or commuter utilization of mobile enabled real time information.
Richard Crone will moderate a panel of experts including Ravi Achara, Associate Director, b2b Marketing, TeleNav, Inc; Philippe Guillemette, Senior VP Advanced Technology, Sierra Wireless; Quinn Jacobson, Research Leader, Nokia; Charles Walton, EVP Payment Business Line, Inside Contactless, and Ian White, CEO, Urban Mapping Inc.
September 3-4, 2009: Fairmont Turnberry Isle, Miami, Florida Keynote Speaker Richard Crone "The End Game: Using Mobile Banking to Get to the Super Bowl of Mobile Payments"
August 9 11, 2009
Hilton Torrey Pines, La Jolla, CA
Tuesday, August 11, 2009
Richard Crone will be discussing Mobile Retailing Strategies for the Emerging Mobile Economy along with Sahir Anand, Retail Research Director, Aberdeen Group; Delaney Bellinger, CIO, YUM! Brands; Jorge Fernandes, CEO, Mobibucks; and Richard Mader,Executive Director, Association for Retail Technology Standards (ARTS)
Self-Service Banking, Payments and Interactive Marketing
May 21, 2009, 10:00 a.m.2:00 p.m.
Provident Credit Union
303 Twin Dolphin Drive, Redwood City, CA 94065
2009 Payments Conference Payments Pricing: Who Bears the Cost?
May 14, 2009to May 15, 2009 Federal Reserve Bank of Chicago
Emerging Payments Media
How are business models different for emerging payments?
Do new technologies provide price incentives for payments participants?
In what ways do new payments vehicles threaten legacy systems?
Moderator
Richard Oliver, Executive Vice President, Federal Reserve Bank of Atlanta
Panelists
Dickson Chu, Vice President, Global Product and Experience, PayPal
Scott Grimes, Chief Executive Officer, Cardlytics
Richard Crone, Chief Executive Officer and Founder, Crone Consulting, LLC
Going Mobile: A Case Study in Mobile Alerts Effectiveness with EBPP
Wednesday April 8, 2009
8:30 a.m. - 9:30 a.m.
Corporate Payments Solutions
Mobile alerts through Short Message Service (SMS) are making an impact in the electronic bill presentment and payment industry. Attendees discover how Chrysler Financial Services, a premier North American automobile financial company, successfully added SMS Mobile Alerts as a new feature of e-bill and experienced enhanced consumer satisfaction and convenience; increased adoption of e-bills; improved customer self-service utilization, reducing call center costs; and recognition as a technology leader. Attendees receive an overview of the solution, implementation strategy, performance metrics, best practices, and the benefits of customer self-service features that can be applied to any company.
Richard K. Crone
CEO & Founder, Crone Consulting
Mary Droese
Senior Product Manager, eSolutions, DST Output
March 15 18 APTA American Public Transportation Association Fare Collection Workshop
Hilton Post Oak, Houston, Texas
Richard Crone will speak on the opportunities and challenges in applying the mobile device and NFC to fare collections settings.
BayPay The meeting place for San Francisco area payments professionals
February 3, 2009 Richard Crone moderated a Mobile Payments panel atRedwood City, CA
January 21 22 Dublin, CA
Mobey Forum is a non-profit, global, financial industry-driven forum, whose mission is to encourage the use of mobile technology in financial services.Richard Crone delivered a presentation on the Promise of Mobile Payments
CUES Directors Conference 2008 Desert Springs, A JW Marriott Resort & Spa Palm Desert, California December 7-10, 2008
Harland Financial Services Connections 2008 Conference Walt Disney World Dolphin Hotel September 15 - 18, 2008 Orlando, Florida
Studies show that up to 75% or more of calls today originate on a mobile device, but most financial institutions are not leveraging all touchpoints and channels available on cell phones: voice with caller ID & voice mail, short message service (SMS) text, mobile browsers using the Wireless Access Protocol (WAP2) and downloadable applications on the handset. Mobile banking offers a positive ROI by increasing customer self-service, increasing loyalty and improving the customer experience. But the end game is in mobile payments and the one who enrolls is the one who controls and banks need to begin now to register customers for mobile banking to be in a pole position for mobile payments. This session will review the three waves of mobile so you can successfully ride each by defining your strategy for cellular banking, wireless payments and interactive mobile marketing.
Invitation Only
CEO/Directors' Forum
August 6-8, 2008 | The Fairmont Sonoma Mission Inn & Spa | Sonoma, California
This senior executive and directors' forum, specifically designed for chief executives and directors of credit unions with assets of $500 million or more, will feature a unique agenda with interactive group discussion and timely presentations from industry-leading speakers. Richard Crone will keynote a session titled,
How Mobile Phones Are Changing Contact Center Operations, Member Self-Service & Payments
Recent studies validated that households are now shedding landlines and relying solely on mobile phones at an exponential rate, with upwards to one-third (and growing) of some demographic segments relying entirely on wireless communications. As did the Internet, the advent of near ubiquitous use of cell phones is changing the game for member self-service and electronic payments. Most mobile payments solutions and their early pilots have been focused on the use of one of three technologies: Simple Message Service (SMS), Mobile Wallets and Near Field Communication (NFC) chips. This session will contrast and compare the results of real-life deployments for each of these technologies as well as completely new mobile self-service and payment technologies. This session will also provide an interactive forum for objectively contrasting and comparing the pros, cons, risks and costs of each of the technologies, approaches and market making strategies for mobile payments and mobile-based member self-service.
Mobile Technology & Applications
Richard Crone provided An Analyst Report on Business Issues for Mobile Operators and Suppliers
and participated in a Panel Discussion on What's New in Mobile Telecom Infrastructure; SIM Technology and Use Cases for Mobile TV, Mega SIMs SCWS and Flash; Applications Management; Advances in Mobile Broadband in the Americas.
Billing & OSS World Conference & Expo April 29-May 1, 2008
RBS Lynk Users Conference 1st week of May, 2008 San Antonio, TX
PSCU Financial Services Member Forum Thursday April 17, 2008 11:30 a.m. 12:15 p.m. Riding The Three Waves Of Mobile Banking Richard K. Crone, CEO & Founder, Crone Consulting, LLC
The Alternate Payments Forum will provide you with in-depth information on the types of alternatives prevalently used by consumers for online and physical world transactions.
Listen to on the value proposition for constituents in the payments value chain, how that value differs from each offering, and how to best take advantage of the opportunities that each payment type presents. Representatives from payment companies, merchants, and payment processors will provide insight into their experiences with various alternative payment types.
Register for this event at a $100 discount. Utilize the promotion code SPEAKER and the discount will be automatically taken when registering.
Monday, December 10,9:45 AM - 10:45 AM Mobile Lets Alternative Payments Get Physical Richard K. Crone Mobile is disruptive technology that can change the game very quickly for any one of the alternative payment providers. Alternative payments heretofore have traditionally been restricted to virtual marketplaces and the Internet and can now enter the physical world; a fact that will either propel or obliterate the business model of nearly all alternative payment types. This session will review the game changing impact of mobile on all forms of alternative payments. You will learn how all forms of alternative payments can enter the physical world using one of four different mobile phone channels as the launching pad to bridge the gap between virtual world offerings and the point of sale. This session will also profile the processing differences and applications for each of the major mobile payment processing schemes. Review actual deployment experience and how the mobile platform can be used to increase customer self-service and reduce costs and increase low cost forms of electronic payment.
BAI Retail Delivery Conference
11.13.07 11.15.07
Mandalay Bay Convention Center at the Mandalay Bay Resort & Casino, Las Vegas, Nevada.
The Three Waves in Mobile Services: Banking, Payments and Interactive Marketing
Richard K. Crone, Founder, Crone Consulting, LLC
James Fisher, Vice President of Information Technology, Valley Credit Union
Until this point, market feedback and deployment details have been hard to come by in the mobile banking arena. This interactive workshop will reveal the actual launch experience of mobile banking by Silver State Schools Credit Union. The discussion will also focus on the three waves in mobile services that are most impacting the market today: banking, payments and interactive marketing.
Mobile banking
Downloadable proprietary applications loaded onto the phone and other options under development in the marketplace today
Mobile payments
The novel ways now being developed to facilitate mobile payments
Mobile interactive marketing
Utilizing two-way interactive functionality for review and release transactions, alerts, loyalty programs, etc.
Chartwell's Best Practices Summit on Bill Presentment and Payment November 5 - 6, 2007 Atlanta Georgia
Utilities have the opportunity to leverage regular billing and receipt contact to optimize customer satisfaction and reduce costs via the implementation of a coordinated electronic bill presentment and payment acceptance strategy. However, not all electronic payments are created equal and an objective business case needs to be developed in order to effectively define an enterprise-wide optimization strategy. The best strategies will also anticipate how these expectations are evolving with the growing acceptance of "2nd generation" electronic payment mechanisms like mobile phones and alternative payments. This presentation will discuss:
Utility industry specific considerations;
Expected adoption levels;
How to induce paper suppression; and
Implementing a waterfall payment acceptance strategy to minimize service costs, especially as it relates to card-based payments. Speakers Andrew B. Morris, President, Morris Advisors, Inc. Richard K. Crone, President and Founder, Crone Consulting LLC
Unisys Global Payments Summit 2007 Breaking Payments Transformation Barriers 24 26 October 2007 Unisys International Management Centre, St-Paul-de-Vence (Nice), France
The Unisys Annual Global Payments Summit, now in its 17th year, is conducted primarily as a forum for dialogue regarding industry trends and exchange of best practices and innovative business and technology initiatives. This forum draws senior payments and banking executives from around the globe, in a unique setting.Interactive panel discussions, debates and informal networking with global industry leaders, executives, analysts, clients and partners will provide a conducive environment to learn from each other about global payments priorities and the various market drivers that impact payments transformation.
Richard Crone will serve as Chairman and Keynote Speaker for this prestigious event.
iPay's 2007 National Conference Wednesday, October 17, 2007 9:45 AM - Friday, October 19, 2007 3:00 PM The Manchester Grand Hyatt, San Diego, California
A unique conference learning experience not to be missed!
Connect with consumers growing needs for mobility. Try their cell phones. Join the mobile banking revolution by attending iPays National Conference in San Diego.
Hear from Richard Crone, an industry leader in mobile banking, and learn what iPay has planned for mobile bill pay.
Find out what iPay is doing regarding Remote Deposit Capture.
Finally make the connection between bill pay and its contribution to your revenue.
Plus, learn about motivation, accentuating the positive, and building trust from Shamu and his trainers!
Keynote Speaker, Richard Crone Mobile Banking and Payment Strategies - Helping to keep you competitive, Mr. Crone is the industry's leading expert on the mobile world as it relates to financial transactions.
10th Annual Joint Payment Center Conference
Tuesday, October 16 thru Friday, October 19
Embassy Suites in Concord/Charlotte, NC.
For 10 years payment professionals from utilities, cooperatives, municipalities and payment vendors from across the United States and Canada have been attending the Joint Payment Center Conference to discuss payment practices and procedures, hear from industry experts and learn about new trends, technology, regulations and guidelines.
Key note speaker, Richard Crone, Crone Consulting, LLC will be discussing payment mobility. He will share with us trends, industry information and valuable statistics. You don't want to miss this! Next, Richard will facilitate our first panel session on Mobile Phone Payments with James Cook, CheckFree and Terry Hair, Fidelity Express.
Chartwell Energy Marketing And Customer Service Conference & Expo
October 15 17, 2007
Hyatt Regency Irvine, California
Mr. Crone will conduct a session on
ATM, Debit & Prepaid Forum October 3 - 5, 2007 LaCosta Resort & Spa, Carlsbad, California
Emerging Payments Track The Intersection Between ATMs, Debit & Mobile Banking Richard K. Crone Mobile banking, payments and marketing are key in the intersection between existing ATM and debit banking transactions. This session will address the three waves in mobile financial services and how it relates in the existing marketplace while exploring mobile banking and customer self-service; mobile payments and how they enable cell phones to initiate payments in the physical, point of sale and virtual worlds; and mobile marketing ways to utilize two-way interactive functionality for "review and release" transactions, alerts, loyalty programs, instantaneous location-specific offers, electronic coupons and the like.
TAWPI 2007
August 12 15, 2007
Hynes Convention Center, Boston, MA
The Revolution is Here!
Emerging payments and document automation technologies are transforming business processes to change the way organizations capture, manage, archive and deliver mission-critical information.
In addition to delivering the Keynote address for the Emerging Payments Forum, TAWPI has invited Richard Crone to facilitate an interactive panel discussion featuring subject-matter industry experts for a hands-on exploration of the world of mobile commerce. Tuesday, August 14, 2007
Payments without Banks: Disruptive Aspects of Mobile Payments
Richard K. Crone, Founder, Crone Consulting, LLC
This Keynote session will examine the three waves in mobile customer self-service and payment services: Mobile Banking - Customer Self-Service (CSS) extensions through the Internet or Voice Response Unit (VRU), text-based, simple message service (SMS), mobile browsers using the Wireless Access Protocol (WAP2), downloadable proprietary applications loaded on the phone and several other different options under development in the marketplace today. Mobile Payments - Enabling cell phones to initiate payments in the physical, point of sale and virtual worlds such as tap and go situations using Near Field Communications (NFC) technology, person to person via SMS and many other novel ways now being developed to facilitate mobile payments. Mobile Marketing - Utilizing two-way interactive functionality for review and release transactions, alerts, loyalty programs, instantaneous location specific offers, electronic coupons and the like.
Mobile Commerce Summit
The Future of Banking, Billing & Payments
June 18 19, 2007, CaesarsPalace, Las Vegas, NV
Monday, June 18, 2007
8:45 AM - 9:30 AM
Mobile Marketplace Overview and Projection
This presentation will offer key marketplace insights necessary for financial institutions to understand as they build their strategy and consider the risks and rewards. Key points include:
The viability of the vendor marketplace
The Players: Financial institutions; mobile operators, and content providers (both big and small)
Success (and failure) factors
17th Annual CardTech SecurTech 2007
2007
Building on Contactless Transactions, Payment Technologies, Strategies, and Markets
May 15 17, The Moscone Center West, San Francisco
Wednesday, May 16, 2007
2:30 PM Payments Without Cards: Disruptive Aspects of Mobile Payment
Richard Crone Founder Crone Consulting
April 15 - 18, 2007 Hyatt Regency Chicago Chicago, Illinois
Results of Four Different Mobile Payment Pilots Revealed Most mobile payments solutions and their early pilots have been focused on the use of one of three technologies: Short Message Service (SMS), Mobile Wallets, and Near Field Communication (NFC) chips. This session contrasts and compares the results of real-life pilots for each of these technologies as well as the inaugural release of a year-long pilot of a completely new mobile payment technology. Presenters provide an interactive forum for objectively contrasting and comparing the pros, cons, risks and costs of each of the technologies, approaches, and market-making strategies for mobile payments. Fraud prevention across technologies is addressed as well. Richard K. Crone Founder, Crone Consulting Howard Gefen EVP, Business Development, Obopay Merchants Banding Together to Meet Payment Needs This session shares the results of a year-long collaborative project to establish a merchant-sponsored payment processing network by a group of the world's largest merchants accepting retail consumer payments. Just as card associations have their genesis in a cooperatively owned and jointly operated payment processing infrastructure, this initiative explored options for merchants to do the same for themselves. This session provides the inaugural release of the findings and recommendations for how merchants can use new technologies, such as mobile payments, to reduce costs, increase customer loyalty, and restructure payment processing operations that are controlled by their own jointly owned and operated network. Richard K. Crone Founder, Crone Consulting Leonard A. Ebel Director, Revenue Accounting, Rite Aid Corporation Marc D. Sullivan Managing Director, Corporate Receivables, American Airlines
The Mobile Payment Forum Showcase features the latest innovations in this emerging field. The Mobile Payment Forum (MPF) is a global, cross-industry alliance of leading organizations from the mobile and financial industries dedicated to realizing the full potential of mobile commerce. Launched in November 2001, the Forum creates a framework for the deployment of simple, secure and interoperable m-payments. The Forum provides an open, flexible and trusted environment in which member organizations can clarify the opportunities and address the complex challenges facing the industry.
BAI TransPaySM Conference & Expo
February 12-14 2007Orlando, Florida
Tuesday Agenda February 13, 2007
11:00 a.m. 12:00 p.m.
Rush to Payment: Results of 3rd Annual Consumer Preference Study on Expedited Payments Paul Flanigan, Senior Vice President and Chief Marketing Officer, Fort Knox National Company Richard Crone, Founder, Crone ConsultingThis session will announce results of the Third Annual Consumer Preference Study on Expedited Payments, compare prior years findings and identify key drivers for increasing acceptance and usage of fee-based expedited bill payments and for better understanding the 11th-hour payer. Includes a template and model for calculating the financial benefits derived from proactively managing adoption of new forms of electronic payments with targeted market segmentation for 11th-hour payers.
What are the consumer circumstances and principal drivers behind 11th-hour payments and how have they changed in the last two years?
What capabilities need to be provided by recurring billers, banks and banks as billers to manage adoption of expedited payments?
Why are 11th-hour payers willing to pay convenience fees for card-based expedited bill payment services, and how does going from fee to free impact adoption of electronic payments overall?
2:15 p.m. 3:15 p.m.
Payments Without Banks: Disruptive Aspects of Mobile Payments Richard K. Crone, Founder, Crone Consulting Abdi Shayesteh, formerly Financial Specialist, Bank Supervision Group, Federal Reserve Bank of New YorkCarriers, non-banks and well funded start-ups are using existing mobile infrastructures to do more than extend existing payment types -- they are using them to create competitive settlement services and redefine the payments space. This session will be provided a working model and business case used by a big bank to define, refine, evaluate and deploy solutions for protecting and extending its retail customer base with mobile payments.
Review of competing mobile payments technology and approaches
How to develop a mobile payments strategy
Business case analysis for a bank's entry into mobile payments
BAI Retail Delivery Conference & Expo November 14-16, 2006 Las Vegas, NV
The Promise of Mobile Payments
According to industry research, global mobile commerce revenues are projected to reach $88 billion by 2009. Mobile Commerce, which leverages applications and services from Internet-enabled mobile devices, requires new technologies, services and business models. It is different from eCommerce and offers very different challenges. But, with unprecedented adoption across all consumer segments, mobile commerce also presents many new revenue generating and customer acquisition opportunities. Join Richard K. Crone and leading-edge experts for a hands-on exploration of the world of mobile commerce, including an overview of this evolving industry and how you can leverage the technology to increase your organization's relevance, performance and profitability.
Definition of mobile commercewhat it looks like today and into the future
Business models and best practices around integrating mobile commerce into your portfolio
Applications and services of mobile commerce/RFID
Mobile commerce/RFID transactions get done at the point-of-sale
Leveraging mobile commerce to acquire and retain consumers including loyalty programs, multiple payment options, merchant alliances
Richard Crone will moderate a panel on "Beyond Strong Authentication--Who Has Access to What and What Are They Doing?" at the American Banker's 12th Annual Financial Services Technology Forum in Pasadena, California, on October 16, 2006.
The 9th Annual Joint Payment Center Conference will feature Richard Crone speaking on the 2006 Customer Preference Payment Study, “The Future of Payments -
What you Need to Hear”, in Dallas, Texas, September 27, 2006
Corillian Connect 2006 will feature Richard Crone as Guest Speaker - Online Bill Payment Trends in San Diego, California, September 14, 2006
